We offer the following DIR contract vehicle to our government customers:

DIR-CPO-4792  Law Enforcement, Surveillance and Security Monitoring, Emergency Preparedness, Disaster Recovery Technology Products and Services

DIR Contact: Linda Mahan

Email: linda.mahan@dir.texas.gov
Phone: (512) 475-4830
Fax: (512) 475-4759

Vendor Name:
Johnston Technical Services, Inc. Dba: JTS

DIR Vendor ID: 1752621300800

JTS Contact: Kyle Fuller

Email: kyle.fuller@jts.net
Phone: (972) 620-1435 x125

DIR

LINK: DIR Cooperative Contracts Program Overview

These may be sent via email to sales@jts.net. All quote requests should reference “DIR Quote Request.”

How to Order

• Generate a purchase order, made payable to JTS. Note: You must reference Contract Number DIR-CPO-4792 and the JTS Quotation Number on your purchase order.
• All order forms must be submitted with a signed copy of the entity’s purchase order
• All order forms must include a legible PHYSICAL SHIP TO address (not a P.O. Box number) and a contact name, telephone number, and e-mail address for this address.
• All order forms must include a legible INVOICE TO address, a contact name, and telephone number for this address.
• Products being ordered must be indicated on the order form correctly.
• The total products listed on the order form must match the total products ordered on the purchase order (price, quantity, and description).
• Email your purchase order to JTS at sales@jts.net.

Aviat Networks

Aviat Networks, Inc. is the leading expert in wireless transport solutions and works to provide dependable products, services and support to its customers. With more than one million systems sold into 170 countries worldwide, communications service providers and private network operators including state/local government, utility, federal government and defense organizations trust Aviat with their critical applications.

Johnston Technical Services, Inc. JTS Logo

Services by JTS | Johnston Technical Services, Inc. are offered under this contract. JTS is a one-stop shop for the design, planning, project management, installation, maintenance, and monitoring of network infrastructure to support your voice, video, and data needs. We specialize in unlicensed and licensed microwave radio installation services. With over 33 years of experience in electronic systems integration, we delight our customers in exceeding their expectations due to the flexibility, industry knowledge, and professionalism we provide.

TESSCO Technologies is a value-added supplier of wireless communications products for network infrastructure, site support, and fixed and mobile broadband networks. With more than 30 years of experience serving thousands of customers from integrators to end users, major carriers, governments, and more. Our focus is on delivering a seamless, one-stop solutions experience, where customers can find products they need through our expert services, making business simple as possible.

APPENDIX C – PRICING INDEX DIR-CPO-4792
JOHNSTON TECHNICAL SERVICES INC. (dba JTS)

Contract Discount Schedule

Pricing Sheets

All products sold under this DIR contract contain the standard manufacturer warranty. The standard JTS warranty on all installation and maintenance services is one (1) year from date of performance.

JTS has a one (1) business day response turnaround policy for all product warranty and manufacturer maintenance agreement inquiries.

All product and service inquiries will be processed at the following location:
5310 S. Cockrell Hill Road, Dallas, TX 75236.

All returns, exchanges, and/or defective products purchased must be reported within 30 days of receipt. Upon contact, a Return Merchandise Authorization (RMA) number will be issued. The RMA number is required to complete any return transaction within 30 days of receipt of the product. Freight charges on all returns are FBO shipping point.

Except for products found defective upon installation, all hardware products must be returned in their original packaging. Some manufacturers charge a restocking fee for hardware products. This fee is determined on a case-by-case basis.

Requests for returns due to incorrect ordering by the customer will be handled on a case-by-case basis. If JTS cannot authorize the return, the customer will be required to pay for the product. If the return is authorized, the customer is responsible for the cost of returning the product. A replacement product will not be shipped until the vendor has received the merchandise being returned.

If the return is due to a defective product or the wrong product shipped, JTS is responsible for the cost of returning the product.

Any attempts to return merchandise after 30 days of receipt must be made directly with the manufacturer of the product. See the manufacturer’s warranty for more information.